We're nurses. Privacy is a big deal to us.

Privacy Policy

Digital Health Education LLC and Hello Healer LLC (“Company,” “we,” or “us”) respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of www.confidentnurseacademy.com, including any content, functionality, and services offered on or through the Website (“Website”), whether as a guest or registered user.

When accessing the Website, the Company may learn certain information about you, both automatically and through voluntary actions you take during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.

Please read this Privacy Policy carefully before using the Website. By using the Website or by clicking to accept or agree to the Terms of Use when that option is made available to you, you agree to be bound by this Privacy Policy. If you do not agree, please do not access or use the Website.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13.

If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases, use any interactive or public features, or provide any identifying information.

If we learn we have collected or received personal information from a child under 13 without verified parental consent, we will delete that information. If you believe we may have such information, please contact us at [email protected].

Information We Collect About You

When you access the Website, the Company may learn certain information about you.

Information You Provide to Us 

We collect information you provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries, providing feedback, or ordering a product or service via the Website.

We use this information to deliver requested products or services, improve performance, and provide you with offers, promotions, and updates.

Information Collected Automatically 

As you navigate the Website, we may use automatic data collection technologies (including Google Analytics) to collect information about your equipment, browsing actions, and usage patterns.

This may include your IP address, location, operating system, browser type, and traffic patterns. This information is used in aggregate for analytics and website optimization.

Health Information

Although our audience includes healthcare professionals, our Website and Programs do not collect, store, or transmit any patient-related or Protected Health Information (PHI) as defined under HIPAA.

Please do not include PHI in any communications or uploads.

Use of Cookies and Pixels

Like most commercial websites, we use cookies and server logs to collect information about how our site is used. Cookies help us recognize you and tailor your experience.

We may also use social media pixels in compliance with platform policies for marketing and analytics.

California law requires us to disclose whether we respond to “Do Not Track” browser requests. Because there is no current industry standard, we do not respond to such signals at this time.

Third-Party Use of Cookies

Some content or applications, including ads or analytics, may be served by third parties. These providers may use cookies or tracking technologies to collect information about your online behavior.

We do not control their tracking methods and encourage you to review their privacy policies directly.

Email Information and Policies

If you correspond with us via email, we may retain your messages, email address, and our responses for customer support purposes.

We do not sell, rent, or lease our email lists to third parties.

All emails from us comply with the CAN-SPAM Act, clearly identify the sender, and provide an easy unsubscribe link.

You may unsubscribe at any time using the link in any email or by contacting [email protected].

How and Why We Collect Information

We collect information to support your participation in activities you select (such as course registration, downloads, or newsletters).

Visitors may browse the Website without providing personal information; however, registration is required to access certain services or downloads.

Users outside the EU are automatically enrolled in our newsletter when opting into free resources or courses; users within the EU must give explicit consent. You may unsubscribe at any time.

How We Use the Information You Provide

We use personal information to:

  • Present the Website and its content

  • Deliver products, programs, and services

  • Provide offers and information related to our content

  • Carry out contracts between you and the Company

  • Provide customer service and support

Occasionally, we may share limited, necessary information with trusted service providers or affiliates to help us operate our business (for example, payment processing or email delivery).

Disclosure of Your Information

We do not sell, rent, or lease personal information. We may disclose your data to:

  • Subsidiaries, affiliates, and service providers assisting in operations

  • Attorneys or collection agencies to enforce agreements

  • Successors in interest during mergers or reorganizations

  • Legal authorities when required by law or court order

How We Protect Your Information

We use commercially reasonable methods and reputable third-party vendors to secure your information.

Sensitive data (like credit card numbers) is transmitted using Secure Sockets Layer (SSL) encryption.

While we employ best practices, email is not a secure communication method, and sending private information by email is at your own risk.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request access to personal information we collect about you

  • Request deletion of your personal information

  • Opt out of the sale or sharing of personal information

To exercise these rights, contact us at [email protected] with “CCPA Request” in the subject line.

We do not sell or share personal information for monetary gain.

Visitors’ GDPR Rights

If you are located in the European Union, you have the right to:

  • Request access to, correction, or deletion of your data

  • Request restriction or objection to processing

  • Request portability of your data

  • Withdraw consent at any time without affecting prior lawful processing

  • Lodge a complaint with a supervisory authority

We retain your information until you request deletion, we cease using our data processors, or retention no longer serves our business or legal purposes.

Policy Changes

We will post any updates to this Privacy Policy on this page. If material changes occur, we may notify you by email and/or a Website notice.

You are responsible for ensuring we have a valid, deliverable email address and for reviewing this policy periodically.

Contact Us

The Company welcomes your questions or comments regarding this Privacy Policy:

Digital Health Education LLC 

PO Box 2483

Granite Bay, CA 95746

 

Hello Healer LLC 

2108 N St STE N

Sacramento, CA 95816

 

📧 Email: [email protected]

 

Effective as of October 17, 2025